Specialist brand repair

Fresh Repair in Cairo and Giza — Stoves, Ovens & Microwaves

Name: FixStove
Address: 19 شارع الأعناب، المهندسين, الدقي, الجيزة, EG
Telephone: 16062
Price range: $$

A specialist center for Fresh cooking appliances. Looking for a Fresh service number to book a repair? Call 16062 — a technician trained on Fresh models reaches you the same day in Cairo and Giza, with a free inspection and a written warranty. WhatsApp 01050887010.

Fresh appliance specialists
Same-day technician
Free inspection
Written warranty
24/7 service

Call now 16062 WhatsApp

Fresh appliance repair — Arrival within an hour

+25,000 Repairs since 2020

+100 Specialist technicians

Within 1 hour Technician arrival

24/7 Hotline 16062

Fresh repair

Looking for Fresh Repair? Start Here

If your Fresh appliance is a stove, oven, hob, hood, or microwave — we repair it, and a technician trained specifically on Fresh models reaches you the same day. And if you have a Fresh washer, fridge, or air conditioner, we service that too — it isn't our core specialty the way cooking appliances are, but we get you a technician to fix it without sending you elsewhere.

The focus is deliberate: a technician who works on cooking appliances only has deeper experience with ignition, burners, thermostats and Fresh's own technologies than one who repairs everything. That is why we reach the right fault on the first visit in most cases — saving you time, money, and repeat callouts.

To be clear: we are an independent repair center specializing in Fresh cooking appliances — not Fresh's official agent. We provide fast in-home service with a written warranty. If your appliance is still under the manufacturer's valid warranty, it is best to contact Fresh's official customer service first, since the repair would be free for you.

Fresh Customer Service for Repairs — The Number and How We Help

Many people search for Fresh customer service, a Fresh service number, or the Fresh hotline wanting one thing: someone who specializes in Fresh repair to fix their appliance fast. Our repair customer-service number is the short line 16062 — available 24 hours, seven days a week, or WhatsApp 01050887010.

The moment you call our repair customer service, we ask for your Fresh appliance type and model, a description of the fault, and your area, and we arrange a technician who specializes in Fresh repair to reach you the same day in Cairo and Giza. The technician inspects the appliance for free, diagnoses the fault, and tells you the cost and the parts needed before starting any work — and if you decline there is no obligation, with every repair backed by a written warranty on a tax invoice.

And because we specialize in Fresh repair specifically — not every brand — the technician who comes to you knows Fresh models, their recurring fault patterns, and where the weak points usually are, so he reaches the cause faster and finishes the repair on the first visit in most cases.

24/7

رقم خدمة عملاء الصيانة

16062

اتصل الآن واتساب

Arrival time

same day in Cairo and Giza, 24-48 hours for governorates

Inspection

completely free

Warranty

written, 3 months to 1 year, on a tax invoice

Appliances

stove, oven, hob, hood, microwave, built-in

Why Repair Your Fresh With Us?

Fresh appliances aren't just an outer shell — they have a technical structure with its own roots: the auto-ignition system with transformer and electrodes, the heat-distribution fan (Convection) that cuts cooking time and eliminates "cold pockets" in the oven, and the thermostat with a sensitive copper bulb controlling oven temperature. A technician who fixes everything doesn't know these fault patterns, so he experiments more and comes back more often.

Our technicians have worked on Fresh models specifically — Hammer, Professional, Moderno and Plaza — so they know their recurring faults, locate the source faster, and bring the right spare part before heading to you. And since Fresh is a widespread brand, its parts are available and the common ones are already in the technician's van — which is what makes a single visit enough in most cases instead of three.

Fresh Appliances We Repair

Fresh repair technician fixing a Fresh stove in the kitchen

We cover every Fresh cooking appliance with a technician specialized in each type:

Fresh Stove Repair

Free-standing and built-in models, 4 and 5 burner, gas and electric — auto-ignition, burners, knobs, and thermostat. Our most-requested service.

Fresh stove repair details

Fresh Oven Repair

Free-standing and built-in ovens, fan (Convection) technology, rotisserie, timer, and thermostat.

Fresh oven repair details

Fresh Built-in Repair

Hobs and ovens integrated into the counter — scratch-free removal and electronic board repair.

Fresh built-in repair details

Fresh Microwave Repair

Standard and digital microwaves — magnetron, control board, door, no heating, and internal sparking.

Fresh microwave repair details

Fresh Spare Parts Knobs, ignition plugs, thermocouples, spark electrodes, oven seals, and glass — original and alternative, warrantied. Fresh Emergency 24/7 Gas leak, a burner that won't shut off, or a dangerous fault — instant phone guidance and an urgent technician.

Fresh Washer, Fridge and Other Appliance Repair

Fresh technician inspecting a Fresh automatic washing machine at home

Our deepest specialty is cooking appliances, but since Fresh makes a wider range of home appliances, we also repair your other Fresh appliances on the same number — without sending you to another center or moving your heavy appliance. Each appliance gets a technician specialized in its type.

Fresh Washing Machine Repair — Automatic and Semi-Automatic

We repair every type of Fresh washing machine: fully automatic (front and top load) and semi-automatic twin-tub. These are the most common Fresh washer faults we handle daily:

The technician inspects the electronic board, motor and water sensor, and tells you the washer repair cost before any work, with a written warranty.

Fresh washer won't spin or won't turn — usually the motor, brakes, or motor belt
Fresh washer leaking water from below — a hose, door seal, or damaged pipe
Not drawing or not draining water — the water inlet valve or drain pump
Not heating water or stopping mid-cycle — the heater or temperature sensor
A fault code (Error) on the display — the technician reads the code and pinpoints the fault

Fresh Fridge and Freezer Repair — No-Frost and Mini-Bar

We repair all types of Fresh fridges: no-frost, conventional, upright and chest deep freezers, and the mini-bar fridge. The most common Fresh fridge and freezer faults:

We check the cooling circuit, thermostat and fans and treat the real cause, not the symptom, so the fault doesn't return.

The fridge isn't cooling or cooling is weak — refrigerant gas, the compressor, or the thermostat
Excess ice build-up in the freezer — the defrost sensor or defrost heater
A loud noise or knocking from the compressor, or the motor cycling on and off too often
The freezer cools but the fridge doesn't (or vice versa) — a cold-air distribution issue

Fresh AC Repair — Split and Window

We repair Fresh air conditioners (split and window): weak cooling, the AC not cooling or cutting out, water leaking from the indoor unit, or a bad smell. We do periodic maintenance, cleaning, freon recharge, and AC board or compressor repair as needed. A start-of-summer service keeps performance good and the bill lower.

Fresh Water Heater Repair — Gas and Electric

We repair Fresh gas and electric water heaters in all capacities (instant and tank): ignition problems, no heating or only lukewarm water, water leaks, or repeated cut-outs. The inspection is safe (a gas heater is dangerous if it leaks), and we replace faulty parts with original ones.

Fresh Fan Repair — Ceiling, Stand and Desk

We repair Fresh fans of all types (ceiling, stand, desk, and wall): weak airflow, noise or vibration, the fan not turning or turning slowly, or a fault in the speed switch and remote. The cause is usually the motor, the capacitor, or the speed assembly.

Need Fresh customer service for any of these? Call 16062 or WhatsApp 01050887010, and tell us the appliance type and fault so we send the right technician with the parts before heading to you.

Fresh Stove Models We Know Well

Fresh stove models — Hammer, Professional, Moderno and Plaza

Fresh offers a wide model range, each with its own design and recurring faults. These are the most common models we service daily:

Fresh Moderno 5-burner

80×55, strong auto-ignition, grill and fan, deep wells for spilled liquids. A mid-to-premium model.

Fresh Plaza Light 5-burner

90×60, wide cooking surface and a large oven. Reinforced plastic knobs that need care under high heat over time.

Fresh Punto 5-burner

practical design, strong burners, and balanced gas distribution.

Fresh Punto Italiano 5-burner

80×55, slightly thinner materials but strong performance and an economical price, good for tight budgets.

Fresh Deluxe 4-burner

the compact 60×60, ideal for small spaces and chalets, with auto-ignition and an oven timer.

Fresh Hammer

the modern line with digital touch screens and automatic gas cut-off after the cooking time ends.

Fresh Professional

the top-spec line; its faults need a technician who knows its electronic boards well.

Model	Burners	Size	Best for
Deluxe	4 burner	60×60	Small spaces and chalets
Punto Italiano	5 burner	80×55	Tight budgets
Moderno	5 burner	80×55	Mid-size families — grill and fan
Plaza Light	5 burner	90×60	Large families and gatherings
Hammer	5 burner	varied	Digital-screen and programming fans
Professional	5 burner	varied	Premium kitchens, top spec

Your model not on the list? We repair every Fresh model, even very old and discontinued ones. Call 16062 and tell us the model.

16062

The Most Common Fresh Faults — and How We Handle Them

From our daily Fresh repairs, these are the recurring faults and their real causes:

عطل 1

Auto-ignition not working

Fresh's ignition relies on a small electrical transformer (trans) connected to a set of spark electrodes. Common causes: power cut to the stove, a burnt internal transformer, a crack in the white ceramic around the spark electrode leaking the spark, or wet electrodes after cleaning. The sign: the distinctive "clicking" sound is absent when you press the knob. The technician diagnoses the exact cause and repairs or replaces the transformer with an original part.

عطل 2

Gas safety problem (the thermocouple)

One of the most dangerous faults: the burner lights when you press the knob, then dies the moment you release it. The cause is a burnt thermocouple tip or a failed electromagnetic coil inside the valve. Important warning: some unqualified technicians resort to a dangerous practice — fully bypassing the safety system by tying the gas valve so the burner stays lit like old stoves. That is a severe hazard, because that sensor is exactly what shuts off the gas if the flame is blown out by a draft or boil-over. We repair or replace the sensor with an original part — we never bypass it.

عطل 3

Blocked burner ports

One of the most frequent daily complaints, caused by burnt oils, sauces and spilled drinks accumulating inside the gas-distribution paths in the brass burner head. The sign: the flame comes out from one side only, or parts of it die, causing uneven cooking. We clean the combustion chambers and recalibrate the air-gas mix for complete, clean combustion, and advise ongoing periodic cleaning to avoid recurrence.

عطل 4

Gas smell from the appliance

A top emergency that cannot wait. The likely cause: a cracked rubber hose feeding the stove (from age or rodents), a damaged regulator nut, or an internal leak from one of the brass valves. If you smell gas: shut the valve immediately, open the windows, don't switch anything electrical, and call 16062 from outside.

See all faults and fixes in detail on the Fresh stove repair page

Signs Your Fresh Appliance Needs a Technician

The ignition "click" is absent, or the spark comes with difficulty

The flame is yellow or orange instead of steady blue (a sign of incomplete combustion)

The burner dies on its own the moment you release the knob

A faint gas smell around the appliance or hose — that is an immediate emergency

The oven takes longer than usual to heat, or burns on one side and undercooks on the other

A knob spins freely without opening the gas, or has come out of place

The oven door won't close tightly or the glass is cracked

If any of these show up in a Fresh stove or oven, it's best to call a technician before the fault grows:

16062

Fresh Service Centers and Addresses — and How to Reach Us

Fresh mobile repair van reaching your door in Cairo and Giza

To book a repair technician for any Fresh appliance, call the unified short number 16062 — our repair customer-service line, running 24 hours a day, all week. Or send the fault photo and appliance model on WhatsApp 01050887010, so the technician prepares the right spare parts before heading to you.

Many people search for Fresh service-center addresses in Cairo, Giza and Alexandria to take their appliance and go — and that is tiring: moving a heavy appliance, waiting in a queue, and a round trip. Our mobile Fresh service center saves you all of that, because we come to your door. The technician reaches you the same day in Cairo and Giza, with a van stocked with the common spare parts for Fresh models, so most repairs finish in a single visit.

Whether you're in Nasr City, Heliopolis, Faisal, Haram, Maadi, 6th of October, or any other area — you don't need to find a Fresh service-center address near you, you only need to call 16062 and tell us your location, and the technician reaches you.

بنوصلك لباب البيت
نفس اليوم — القاهرة والجيزة
معاينة مجانية
ضمان مكتوب

خدمة 24/7

الرقم الموحّد لحجز الصيانة

16062

اتصل الآن واتساب

01050887010

Fresh Service Areas in Cairo, Giza and the Governorates

We cover Greater Cairo with same-day arrival, and serve the Delta governorates and Alexandria. Call 16062 and tell us your area, and a technician specialized in Fresh appliances reaches you.

Greater Cairo

Same-Day Arrival

Fresh repair in: Nasr City, Heliopolis, Maadi, New Cairo, Rehab, Madinaty, Shorouk, Dokki, Mohandessin, Zamalek, 6th of October, Sheikh Zayed, Hadayek Al-Ahram, Faisal, Haram, Obour, plus service to Mokattam, Helwan and the New Capital.

Other Governorates

Within 24-48 Hours

Fresh repair in: Alexandria, Mansoura (Dakahlia), Tanta (Gharbia), Menoufia (Shibin El Kom), Sharqia (Zagazig), the North Coast, and 10th of Ramadan.

Frequently Asked Questions About Fresh Repair

What is the Fresh customer service number for repairs?

Our repair customer-service number is the short line 16062, running 24/7, or WhatsApp 01050887010. We take your request and dispatch the nearest technician specialized in Fresh appliances the same day. (Note: this is the FixStove independent repair center number, not Fresh's official company customer service.)

What is the hotline for Fresh stove repair?

Our unified repair hotline is 16062. The technician reaches you the same day in Cairo and Giza with a free inspection, and explains the cost before any work begins.

Is there a Fresh agent for stove repair?

We are an independent repair center specialized in Fresh cooking appliances — not the company's official agent. We provide fast in-home service with a written warranty. If your appliance is still under the manufacturer's valid warranty, contact Fresh's official customer service first, since the repair would be free.

Do you repair all Fresh appliances?

Our core specialty and deepest experience is Fresh cooking appliances: stoves, ovens, hobs, hoods, and microwaves. And if you have another Fresh appliance like a washer, fridge, or AC, we service that too — without sending you elsewhere.

How much is Fresh stove repair?

The in-home inspection is free. The cost varies by fault type and parts, and the technician confirms the final price before starting — with no obligation if you decline. Details on the .

Do you repair old Fresh models?

Yes, we have experience with old and new models, and we supply parts even for discontinued ones — rare parts are ordered and we return at a fixed appointment.

Are Fresh spare parts original and available?

We offer two transparent options: original parts and high-quality alternatives, and the technician explains the difference and consults you before fitting. Common parts are on the technician's van; rare ones are ordered. Details on the .

Is there a warranty on Fresh repair?

Yes — a written warranty from 3 months to 1 year on the repair and parts, on an official tax invoice. If the same fault recurs within the warranty period, we fix it for free.

When will the technician arrive?

In Cairo and Giza: the same day, usually within an hour. Other governorates: within 24-48 hours. Emergencies like a gas smell: top priority over any other request.

Do you cover Alexandria and the governorates?

Yes — we serve Alexandria, Mansoura, Tanta, Menoufia, Sharqia, Gharbia and the major Delta cities, plus all of Greater Cairo. Call 16062 and tell us your area.

All Fresh repair pages

Fresh Built-in Repair Fresh vs Competitors Fresh Stove Repair Fresh Emergency Service Fresh Microwave Repair Fresh Oven Repair Fresh Spare Parts

Need Fresh appliance repair?

A Fresh specialist reaches you within the hour — free inspection, spare parts, and a written warranty on every repair.

Call: 16062 WhatsApp: 01050887010

Other brands we repair

19 شارع الأعناب، المهندسين، الدقي، الجيزة