A hob is a precision appliance: glass, electronics and gas packed into a few centimeters inside your counter. Our technicians specialize in every technology — from the gas thermocouple to induction coils — and we have one fixed rule: a safety sensor gets repaired or replaced, never bypassed. Free inspection and a written warranty up to one year.
1 A hob is a precision appliance in every sense: within a few centimeters of thickness sit burners or heating coils, above an electronic board, above gas or electrical connections — all embedded in a counter. There is no room for rough work: a screwdriver in the wrong spot under the glass creates a new crack, and a rushed connection leaves a leak trapped under the marble.
2 And there is a dangerous shortcut common in the market you should know about: a flame that keeps going out on its own is usually a worn safety sensor (thermocouple) — the correct fix is repairing or replacing it. But some technicians "solve" it differently: they bypass the sensor entirely. The result? The flame stays on, yes — but if it is ever blown out by a draft or boiled-over food, the gas keeps flowing and nothing shuts it off. Our fixed rule: the safety sensor is a red line — repaired or replaced, never removed.
3 Induction and ceramic are another world: diagnosis by measurement on the coils, sensors and board; glass replaced in exact model-specific dimensions; and pan-detection sensors with their own calibration. And since a gas hob sits inside the counter, every leak test we run uses an electronic detector — a leak trapped under marble is one you will not smell in time.
Whether traditional gas or advanced induction — we have the specialist for every type.
Traditional hob with gas burners. Common faults: auto-ignition, burners, gas safety sensors.
Learn moreHob with traditional electric burners. Faults: heating elements, electronic board, heat regulator.
Learn moreHob with smooth ceramic glass surface and electric heating beneath. Faults: broken glass, heat sensors, heating elements.
Learn more Most popularNewest technology — heats the pot directly via magnetism with no flame. Specialized faults: magnetic coils, pan-detection sensors, complex electronic board.
Learn moreA small 2-burner hob, usually next to a larger hob in modern kitchens or standalone in small flats.
Learn moreEach hob type has its own common faults. The specialist diagnoses precisely on the first visit.
Auto-ignition failed, or the flame lights then dies on release — usually the thermocouple (safety sensor). We repair or replace it, never bypass it.
Causes & fixBlocked injectors or low gas pressure — cleaned and adjusted in one visit.
Causes & fixPan-detection sensor not reading the pot, or a failed heating coil — we measure before replacing anything.
Glass replaced in exact model dimensions. A small crack grows with every heat cycle — do not wait on it.
Electronic panel failed — needs repair or replacement.
Heat sensor failed; appliance doesn't stop at the target temperature.
Electrical-circuit fault or protection issue.
Cooling fan (in induction) needs service or replacement.
Your issue not on the list? Call 16062 and describe it to the technician.
A hob combines glass, electronics and gas in one slim appliance — and each one has its own rules. Here is the difference:
Thermocouple (safety sensor) repaired or replaced — the sensor is a red line
Some bypass the sensor entirely — flame works, safety is gone
Dedicated removal tools and correct leverage points — glass comes out intact
A screwdriver under the glass from any side — a new crack on top of the old fault
Coils, sensors and board measured with instruments — only the faulty part replaced
"Board's dead, replace it" — thousands of pounds without a single measurement
Electronic leak detector — a trapped leak is found before it becomes dangerous
A sniff and a lighter on the joints — good luck
Written 3-12 month warranty on part and labor, on a tax invoice
A verbal promise — then he stops answering
On 16062 or WhatsApp 01050887010. Customer service runs 24/7.
A technician specialized in your hob type (induction, ceramic, gas).
Precise inspection of electronic board and sensors; cost disclosed before starting.
Repair with the right parts, written warranty, and a tax invoice.
Modern hobs are mostly premium global brands. We have technicians trained on each one.
Your brand not on this list? Call 16062 — we service every brand.
See all brand pagesWithin an hour in Cairo and Giza, 24-48 hours in other governorates.
Arrival within 1 hour
Arrival within 24-48 hours
Skip the searching: pick your area to find the nearest technician, your brand to see its known faults, or the fault itself to understand the cause before you call. Every link here takes you straight to the page that fits your case.
Choose your area from the area links to reach the nearest technician.
Choose the brand link to reach the matching service page.
Check the related fault links to identify the likely cause.
Induction is not ceramic is not gas. We have technicians specialized in each technology to guarantee a correct fix on the first visit.
Free inspection and cost disclosed before any repair.
3-month to 1-year warranty + official tax invoice.
Thermocouples, heat sensors and pan detection get repaired or replaced — never bypassed "so the appliance works". Your home's safety is not negotiable.
Every day of delay can grow the fault and increase the cost. Call now.
